Update Client's Questionnaire

A bank is obliged, in accordance with the legislation in force, to have an updated information about its customers:

• Name, surname, date and place of birth
• Identity card data
• Registrationand actual residence addresses
• E-mail address and phone number
• Occupation
• Purpose and nature of transactions, types of requested products, source of funds.

We recommend you to update your personal data if you:

• have changed your name or surname
• have made a new ID card (if the previous one is expired, was lost or any other reason)
• have changed your registration/actual residence address
• have changed your phone number or e-mail address
• have changed your job/occupation
• got an income from other sources than those previously declared to the bank
• plan to perform other types of transactions than those previously declared to the bank
• have an expired questionnaire or if it will expire soon, you will be notified by the bank via text message about the necessity of updating your data

The reasons why we ask you to update your data are legal regulations in the field of prevention of money laundering and terrorist financing, as well as to ensure the security of transactions on your accounts and your protection in case we detect suspicious activity on them.

Thus, if you do not ensure that your personal data is up to date, we will restrict the transactions through your accounts until your personal data will be updated.

We will be happy to welcome you at any of Victoriabank’s branch, where our colleagues will provide you with all the necessary support on this subject.