In his activity JS CB Victoriabank it is based on a set of values and ethical principles that it considers indispensable to a successful business, based on social and environmental responsibility and a balance between the interests of customers and the Bank. All these elements, harmoniously presented in the Bank's Code of Conduct, form an integrated system of corporate conduct and ethics, which acts at all operational levels of the Bank, both in the day-to-day work of branches and employees and in the stage of approving strategic decisions by the managing bodies.
The Code of Conduct aims to promote the Bank's values and ethical principles in order to increase the quality of services provided and to protect the Bank's reputation, as well as to maintain a well-established position through tradition and appropriate legal, ethical and functional behavior in the business environment and society. Through the Code, the managing bodies, persons with key positions and employees of the Bank are committed to know and respect the standards of conduct in order to ensure professional conduct within the Bank and, at the same time, to disclose any issues regarding integrity and ethical values.
The Bank has formed its corporate governance system in the applicable regulatory framework in order to ensure customer confidence and satisfaction, increase the value of shares and social and environmental responsibility.
The Bank shall encourage interested parties to take action and report any irregularities or breaches of which they become aware in the performance of their duties, either in person or by telephone or e-mail, in order to resolve the situation.
The Bank, prohibits any repressive action against a person who reports in good faith real or suspicious violations, related to conduct or possible violations of the Code.
The code describes how ethical values and principles should be put into practice in everyday behavior.