Card activation via VB24 Mobile
With the card activation function in VB24 Mobile, you can activate the newly issued card directly from the mobile application even if you are abroad.
After completing the operation, your card is activated and you can instantly use the multitude of services in the VB24 application, even enrolling the card in electronic wallets.
Card activation with PIN-code at Victoriabank ATM
To activate your card PIN-code, it is necessary to insert the physical card in the nearest Victoriabank ATM and depending on the interface of the ATM you are at, the activation of the card PIN-code can be done according to one of the two models below:
Model 1
Model 2
For more details, visit the page Card Activation.
You have two options:
1) Request an online card reissue via VB24 Mobile or VB24 Web.
How can you do that?
2) Come with your ID card to any of the Victoriabank units and ask for the card to be reissued.
It is simple - call the Customer Support to send you a new ePIN code.
Sure you do! With the Victoriabank card, you can use it with confidence anywhere in the world. Payments online and at merchants are free, but for cash withdrawals, see the tariffs.
* Exceptions are VB Lunch cards, which can be used only on the territory of the Republic of Moldova, only in the network of the Bank's partners.
Easy! From the VB24 Mobile app! If you have not installed it yet, do it!
Or go to any Victoriabank ATM, see the applicable tariffs.
Block it from the VB24 Mobile app, then go to any of the Victoriabank units and request a card reissue.
Accessing VB24 Mobile: checking account balance, changing transaction limits, online currency exchange, making money transfers, paying for services, etc.
The amount blocked on the card is a reserved amount, which is to be paid from your account for various transactions. Blocked amounts can come from multiple sources:
Blocking the amount is the guarantee that the respective bank will receive the money you raised, respectively that a merchant will receive the money for the goods / services offered to you.
The settlement period for transactions made at the terminals of other banks is a maximum of 30 days. That is, during this period the transaction will be settled automatically and will disappear from the "Blocked amount" section, being effectively debited from the account.