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Information Notice Regarding the Processing of Personal Data in the Context of Video Surveillance

BC Victoriabank SA, in its capacity as a personal data controller, processes the images of individuals captured by the video surveillance systems installed at its premises, on its assets (e.g., ATMs), and in other monitored areas of the bank, for the following purposes:

  • ensuring the safety of individuals, property, and valuables on the bank’s premises;

  • preventing and combating crimes, including fraud and other unlawful acts;

  • protecting the legitimate rights and interests of the bank and its customers;

  • complying with legal obligations regarding security and the protection of assets, etc.

Processing is carried out, as appropriate, based on:

  • legal obligations regarding the protection of individuals, property, and premises;

  • the bank’s legitimate interest in preventing incidents and ensuring a safe environment for conducting banking activities.

Your data recorded by video surveillance systems may only be disclosed to:

  • public authorities and institutions that have the legal right to request them;

Video recordings are retained for up to 30 days. This period may be extended only in situations expressly provided for by law or in duly justified cases (e.g., internal investigations or requests from authorities). After the retention period expires, the data is automatically deleted.

As a data subject, you have the following rights under data protection law:

  • the right to information (the controller is informing you through this document);

  • the right to access your personal data;

  • the right to rectification;

  • the right to erasure;

  • the right to restriction of processing;

  • the right to data portability;

  • the right to object;

  • the right not to be subject to an automated individual decision, including profiling;

  • the right to file a complaint with the National Center for Personal Data Protection and/or the courts.

You may exercise the rights mentioned above, with the exception of the right to file a complaint with the National Center for the Protection of Personal Data and/or the courts, by:

  • submitting a request to any branch of BC Victoriabank SA; or

  • submitting the request electronically to the following email address: dcp@vb.md.

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Victoriabank — a member of the deposit insurance scheme in the Republic of Moldova

© Victoriabank 2026. All rights reserved.