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The first bank in Moldova… VictoriaBank is the first commercial bank that was established in 1989. It started with lots of courage creating new standards on the banking market and customer services.
The first bank that benefited from the trust of an international finance institution… VictoriaBank is the first bank that signed an agreement with EBRD on opening a credit line. EBRD’s trust in the “young” bank favoured the access of entrepreneurs to cheap loans, which has contributed to their development. The first bank card in Moldova… VictoriaBank is the first bank that implemented the international payment system and issued the first bank card. The first ATM in Moldova…. VictoriaBank is the first bank that introduced the first ATM on the market. Bank card owners were for the first time offered the chance to manage their funds remotely. The first POS-terminal in Moldova… The first terminal installed by VictoriaBank gave the commercial entities an opportunity to reduce administration costs and increase the number of customers. The first bank deposit certificate… VictoriaBank was the first bank that launched a new instrument of accumulating money – bank deposit certificate. From this moment, accumulated funds offer not only profitability, but also mobility. The first multifunctional bank card… VictoriaBank is the first bank that developed the term of classic card, which was also assigned with other functions to suit customer’s needs. The first personalized messages… VictoriaBank is the first bank that cares for its customers to be up to date with banking innovations put into implementation. The first individualized site… VictoriaBank is the first bank that launched an individualized site for each category of customers. Each visitor is able to find the products “developed” exactly for him/her that would entirely meet his/her needs and requirements. The first personalized site... VictoriaBank is the first bank that launched on its corporate site the possibility to create a personalized page that would give the customers the opportunity to find easily the necessary information. The first feedback service with solutions provided in maximum 24 hours... VictoriaBank is the first bank that applied electronic feedback to communicate intensively with its customers. It provides consultancy services, solutions to problems and other services in just 24 hours! The first security and support service… VictoriaBank is the first bank that launched Escrow service that provides guarantee and security in sale and purchase transactions of customers. The first 24/24 bank office in Moldova… VictoriaBank is the first bank that opened 24/24 offices that provide customers with non-stop access to banking services. The first project of reducing daily costs... VictoriaBank is the first bank that introduced the project of reducing daily costs. By paying with VictoriaBank cards in the network of VictoriaShopping partners, the customers benefit from discounts for each purchased item or received service. The first investments in the society development… VictoriaBank is the first bank that launched a campaign regarding free of charge consultancy seminars for population on how to start a business, how to develop it, how to plan and manage correctly the funds. Seminars are based on practical examples and provide the participants with appropriate solutions to issues related to their own business. The first support to the National Olympiad of Mathematics… VictoriaBank is the first bank that has actively supported children with a passion for mathematics, thus investing in the development of the new generation in Moldova. The first visits to customers… VictoriaBank is the first bank that has undertaken multiple actions in order to get closer to its customers by visiting them and providing useful suggestions to each customer individually. The individual approach, taking into account the customer’s needs, is one of the essential principles of the bank. The first possibility of paying for services via ATMs… VictoriaBank is the first bank that implemented new innovations so that customers do not waste their time standing in queues at cashier’s desks, but rather make banking operations near their houses. Now the customers can pay directly through the VictoriaBank ATMs for their utilities bills, penalties and other fees to certain suppliers. The first scheduled payment service… VictoriaBank is the first bank that launched the service of scheduled payments in order to simplify for its customers the process of paying monthly bills for utilities, GSM telephone services and internet services. VictoriaBank promises that innovations and new opportunities in the banking system in Moldova will not stop here…
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